How to Make an Appointment

Appointments may be booked in several ways:


Patients can book appointments up to 4 weeks in advance using System One online.

To use the old portal System 1 Online please use this link

By Phone

Patients can book an appointment by calling reception on 020 8992 2010.

Prebookable appointments are usually available to book up to a maximum of 8 weeks in advance.

On the day appointments are available to book from 8am on the morning you wish to see a doctor.

In Person

Patients can visit the surgery and book an appointment with the receptionist.

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

Appointment Types

We offer a range of different appointments at the surgery:

Male and Female GP appointments

Nurse Appointments

Clinical Pharmacist Appointments

Healthcare Assistant Appointments

Urgent Duty Message Telephone Triage

Commuter Evening Appointments

Telephone Consultations for routine matters.

Adhoc Issues – Our Reception Staff will always ask for the reason why you need to see the doctor as some issues may be able to be dealt with more appropriately (and usually more quickly) than in an appointment with a doctor.

Routine appointments and Clinics

Pre-bookable for up to 4 weeks ahead. Please review our Surgery Clinics to see if the practice offers your appointment type, and duration of appointment needed.

Commuter appointments

Commuter Appointments are available alternate Tuesdays and Thursdays from 6.30pm to 8pm. We provide HCA, Nurse, Pharmacist and GP appointments.

Same day  appointments

We provide same day appointments for all patients available to book from 8am.

If your issue is urgent we provide telephone triage and consultations with our Duty Doctor.

Duty Doctor – For urgent matters only (please note: there may be up to 2 hours waiting time for emergency appointments).