Contact Us

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

We welcome your feedback and comments. If you would like to submit any feedback or a complaint you can use this form here, and we will respond in due course.

Important: Please note that this form is for feedback and complaints only and is not monitored daily. It must not be used to request medical advice, appointments, prescriptions, test results, or to report urgent health concerns. If you need clinical assistance, please contact the practice directly. In a medical emergency, dial 999 or attend your nearest Emergency Department. We aim to provide a response within 28 days. You can find further information for our complaints process here https://www.crownstreetsurgery.nhs.uk/our-policies