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Set cookie preferencesCrown Street Surgery
2 Lombard Court,
Crown Street,
Acton,
W3 8SA
A guide to common, childhood illnesses and conditions for parents and carers
Find out more about
symptoms and conditions.
For information on how best to be seen at the Surgery, select the service or condition you require.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment, routine appointments within 2-4 weeks.
Who do I see: Practice Nurse or Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: RISE/AA
Advice: Please visit ealingrise.org.uk or alcoholics-anonymous.org.uk for self referrals. Or book an appointment in our fortnightly alcohol clinic.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online/ contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Speak to duty doctor after 7 days
Advice: Search for your nearest community pharmacist. For duty doctor telephone calls, please contact reception on 020 8992 2010 to arrange a call back.
Who do I see: Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Health Care Assistant/Phlebotomist
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Clinics from 8am daily. Appointments for blood tests MUST have been requested by your doctor or other health care professional.
For warfarin monitoring, please book into our weekly INR clinic or speak to a receptionist to book an alternate appointment if required.
Who do I see: Contact Ealing London Borough Council
Advice: Ealing Blue Badge Scheme, Tel: 020 8825 5000
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: A&E for severe symptoms or Duty Doctor
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections that are urgent on that day, please contact reception on 020 8992 2010 to make an appointment with the duty doctor.
Who do I see: Self Help/Health Visitor/GP
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you. You can also book an appointment online, or contact reception on 020 8992 2010 to make an appointment with the GP.
Who do I see: Community Pharmacist/GP
Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse/ Urgent Care Centre if severe
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment, on a day that you are not bleeding or on your period.
Who do I see: Duty Doctor / Nurse for other chest issues (asthma)
Advice: Please contact reception on 020 8992 2010 to make an appointment with the duty doctor for chest infections or coughs , and book a routine appointments within 2-4 weeks for other chest issues (asthma).
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment or book an on the day telephone triage appointment with the duty doctor.
Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations; please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Find out more at NHS Choices.
Who do I see: Practice Nurse or GP
Advice: Annual clinic appointments will be sent to all CHD patients, please ask for an earlier appointment if worried.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment with the correct GP.
Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist.
Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus. Find out more at NHS choices.
Who do I see: Community Pharmacy/GP if persists more than 1 week
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Family Planning Clinic/GP/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if persists for more than 3 weeks
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if persists for more than 3 days
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Healthcare Assistant/Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Family Planning Clinic/GP/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see:Healthcare Assistant/Practice Nurse (full annual)/Clinical Pharmacist (medication)
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For the surgery, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacist/Duty Doctor if persists longer than 7 days or in a career dealing with food or caring for others
Advice: Search for your nearest community pharmacist. For the duty doctor, please contact reception on 020 8992 2010 to make an on the day telephone triage appointment.
Who do I see: ONE YOU Ealing, Heath Care Assistant
Advice: Please visit oneyouealing.org, Tel: 0300 4560556, or for a Health Care Assistant, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Health Care Assistant/Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: RISE, AA, FRANK/GP
Advice: Please visit ealingrise.org.uk, Tel: 0800 1958100, or alcoholics-anonymous.org.uk, or talktofrank.com, Tel: 0300 1236600, for self referral help. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Heath Care Assistant
Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’ ) please speak to one of our Health Care Assistants who will advise you by booking an appointment online, or contacting reception on 020 8992 2010 to make an appointment. Also please check the following information on NHS Choices.
Who do I see: GP
Advice: For the Duty Doctor, please contact reception on 020 8992 2010 to make an on the day telephone triage appointment.
Who do I see: Health Care Assistant/Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if persists for more than 4 weeks or is infected
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Family Planning Clinic/GP/Duty Doctor
Advice: Search for your nearest community pharmacist, or for your nearest Family Planning Clinic. For a GP/Duty Doctor, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Find out more information.
Who do I see: Optometrist/Community Pharmacy/GP if persists for more than 7 day or vision is impaired
Advice: Search for your nearest community pharmacist, or for your nearest opticians. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Urgent Care Centre/A&E if severe
Advice: Please search for your nearest Urgent Care Centre. If severe, please go to Moorfields or Western Eye Hospital’s A&E departments.
Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy/Duty Doctor if persists for more than 7 days or difficulty breathing
Advice: Search for your nearest community pharmacist. For a Duty Doctor, please contact reception on 020 8992 2010 to make an on the day telephone triage appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Medical Secretary
Advice: A medial examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Who do I see: Community Pharmacy/GP if it persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Self-Care/111/Community Pharmacy
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.
Who do I see: Genitourinary (GUM) Clinic/GP
Advice: Please visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Clinical Pharmacist at surgery
Advice: Search for your nearest community pharmacist. For a clinical pharmacist, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Find out more information.
Who do I see: Community Pharmacy/GP/Urgent Care Centre if severe
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/School Nurse/Duty Doctor
Advice: Please search for your nearest community pharmacist. For a Duty Doctor, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Find out more information at NHS Choices.
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP Surgery Receptionist
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: IAPT Service/GP
Advice: Please visit ealingiapt.co.uk or for a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Podiatrist/Practice Nurse (dressing)/GP (infected)
Advice: Please search for your nearest podiatrist, or search for your nearest community pharmacist. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if severely infected
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/IAPT Service/GP
Advice: Please visit ealingiapt.co.uk for IAPT services, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Family Planning Clinic/Community Pharmacy/Practice Nurse/GP
Advice: For emergency contraception, please find your nearest community pharmacy. For other issues please search for your nearest family planning clinic, or please book an appointment online at the surgery, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Dentist/GP for Dental abscess if not emergency dentist available
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: 111/Urgent Care if severe/GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse/Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments are usually within 2-4 weeks. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: OneYou Ealing/SmokeFree Clinics Ealing
Advice: You can visit oneyouealing.org, Tel: 0300 4560556, or phone SmokeFree Clinics Ealing on 0800 8766683 or 02007 5798622. Find out more from the NHS advice page.
Who do I see: Optician/Community Pharmacy/GP if it persists
Advice: If severe, please go to Moorfields or Western Eye Hospital’s A&E departments. Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Sexual Health Clinics/GP if it persists
Advice: Please visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Duty Doctor if it persists
Advice: Please search for your nearest community pharmacist. For the Duty Doctor, please contact reception on 020 8992 2010 to make an on the day telephone triage.
Who do I see: Community Pharmacy/GP if it persists over 7 days/Urgent Care Centre
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. If it is a suspected serious injury, please search for your nearest Urgent Care Centre.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Community Pharmacy/Optician/GP if it persists
Advice: Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist. You can also use NHS Choices page for more information.
Who do I see: Self-Help Advice/Community Pharmacy/Sexual Health Clinic
Advice: You find information on the NHS choices help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic.
Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: GP is persistent/Duty Doctor is one off occurrence.
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment. For the Duty Doctor, please contact reception on 020 8992 2010 to make an on the day telephone triage appointment.
Who do I see: Sexual Health Clinic/Practice Nurse/GP
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP if longer than 3 months
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 020 8992 2010 to make an appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/Duty Doctor
Advice: Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see or speak to the Duty Doctor by contacting reception on 020 8992 2010 to make an on the day telephone triage appointment.
Who do I see: Health Care Assistant/Practice Nurse
Advice: Please book an appointment online,or contact reception on 020 8992 2010 to make an appointment.
Who do I see: Community Pharmacy/GP
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 020 8992 2010 to make an appointment.
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