When We Are Closed
When the surgery is closed please contact NHS 111 by ringing 111.
Accident and Emergency (casualty, emergency etc.) departments are, as their name suggests, for serious accidents and emergencies. Please always call the surgery for all other problems first.
At weekends and at night time, please contact the out-of-hours service - do not go to A&E unless truly an emergency. You can ring the surgery when we are closed and there is an option to go through to the out-of-hours service.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.
We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.
For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.
If there is no message please ring NHS 111